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    Returns and Cancellation

    Cancellation Rights/Defective or Faulty ProductsIf for whatever reason you are not 100% happy or believe that the goods you have purchased are defective, at any time within the first 14 days from receipt, simply contact us via email, for a no quibble refund or replacement. All we ask in return is that you ensure reasonable care of the goods is taken and that they are returned to in an unused and as new condition, complete in its original packaging and with all instructions and accessories. The return must include any premium offers or free gifts offered with the product. Unfortunately returns are not possible for items which have been customised by at the customers request. If a return has been authorised by and a refund is required, we will refund the purchase price of the goods or services within 10 days of receiving and checking the goods are as new and complete.

    Warranty: All items are guaranteed for a minimum of 12 months unless otherwise stated. If your item does happen to go faulty in this time please get in touch for a swift resolution. All goods sold comply with current legislation
    Our Postal Address:

    Unit 8 Waters Road Business Park
    United Kingdom
    BS15 8FE

    Company Registration Number: 5139992

    UK VAT Registration Number: 840 423 849 GB

    ★ Shirtbox Reviews

    Let customers speak for us

    789 reviews
    Bought as gift

    Good quality material and keeps shape after washing. Ordered XL but wasn't big enough so had to return and order XXL. Very happy with the purchase.

    Very disappointed

    I ordered a cushion cover and got a pillowcase. The quality of the cotton waa poor and the pillowcase looked like it had been screwed up in a corner. It was supposed to have been a present for a friend who had been diagnosed with cancer but I changed my mind as I felt it would have been an insult to give her something so tatty.

    Best Husband Ever Jumper

    My husband loved the jumper and it is very good quality
    The down side was that I paid for express delivery as it said that this method would guarantee delivery before Christmas as it was a present but unfortunately it didn’t arrive until the 28th December

    Late delivery

    I paid extra for special delivery so that it arrived in time for Christmas.
    It was delivered after Christmas!