Returns and Cancellation
Cancellation Rights/Defective or Faulty Products: If for whatever reason you are not 100% happy or believe that the goods you have purchased are defective, at any time within the first 14 days from receipt, simply contact us via email, for a no quibble refund or replacement. All we ask in return is that you ensure reasonable care of the goods is taken and that they are returned to TimandTed.com in an unused and as new condition, complete in its original packaging and with all instructions and accessories. The return must include any premium offers or free gifts offered with the product. Unfortunately returns are not possible for items which have been customised by TimandTed.com at the customers request. If a return has been authorised by TimandTed.com and a refund is required, we will refund the purchase price of the goods or services within 10 days of receiving and checking the goods are as new and complete.
Warranty: All items are guaranteed for a minimum of 12 months unless otherwise stated. If your item does happen to go faulty in this time please get in touch for a swift resolution. All goods sold comply with current legislation
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Company Registration Number: 5139992
UK VAT Registration Number: 840 423 849 GB